We kicked off the January blues at Vanguard VML Group last week with a structured day on winning great projects, delivering top customer service and the marketing and Business Development journey. We analysed a lot of stats, market research and learned a lot about where some of our successes came from and the direction of future plans. One over-riding fact? It’s all about the customer and our relationship both as individuals and as a strong team with them. It was one of the best events we’ve held – an energizing and focused day with an exceptionally motivated team, hugely engaged and looking to the future. I want to thank everyone who took part – Our strength is our team.